Effective Date: August 1, 2025

At ProFitnessMD, your privacy is not just important to us—it’s a core part of our commitment to ethical, patient-first care. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and medical services.

By accessing this website or engaging in services offered by Pro Fitness MD, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with secure, effective, and personalized medical care.

Information You Provide:

• Name, phone number, email address

• Date of birth, medical history, and treatment-related information

• Billing details and payment method (via secure third-party processors)

• Communications and feedback shared via contact forms, email, or text

Information Automatically Collected:

• IP address, device type, browser information

• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

• Provide you with telemedicine services and personalized treatment plans

• Respond to your inquiries and follow-ups

• Schedule appointments and send reminders

• Improve the user experience on our website

• Comply with applicable laws and medical regulations

• Process secure payments and manage billing

We do not sell, trade, or rent your personal information to third parties.

3. Telemedicine & Protected Health Information (PHI)

ProFitnessMD operates as a healthcare provider and may collect Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

We maintain strict administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of your PHI, including:

• Secure communications (text/email where applicable)

• Encrypted storage and HIPAA-compliant platforms

• Access restricted to authorized personnel only

4. How We Share Your Information

We may share your information only in the following circumstances:

• With your consent

• With other medical professionals involved in your care (if applicable)

• With third-party service providers (e.g., payment processors, electronic health record platforms) under strict confidentiality agreements

• When required by law, regulation, or legal process (e.g., subpoenas or public health reporting)

5. Your Rights & Choices

You have the right to:

• Access and request copies of your medical records

• Request corrections to your personal or health information

• Withdraw your consent at any time (note: this may impact your ability to receive ongoing care)

• File a complaint if you believe your privacy rights have been violated

To exercise your rights, please contact us at DrCarpenter@Pro-FitnessMD.com.

6. Data Retention

We retain your personal and medical information for as long as necessary to:

• Provide services and support

• Comply with our legal and regulatory obligations

• Maintain medical records in accordance with healthcare laws

7. Third-Party Tools & Cookies

Our website may use cookies or analytics tools (such as Google Analytics) to improve user experience. These tools may collect anonymous information like pages visited, device/browser type, and time spent on site.

You may opt out by adjusting your browser settings or using privacy tools.

8. Children’s Privacy

Pro Fitness MD services are not intended for individuals under the age of 18. We do not knowingly collect or store information from minors without verified parental consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or services. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

ProFitnessMD
1397 W Creekhaven Drive, Riverton, UT 84065
(435) 592-2625
DrCarpenter@Pro-FitnessMD.com